Recalls

Ford Recall Check - Grand Prairie

When customers visit our dealership, one of the first things that they realize is how easygoing we are. We want our customers to have a pain-free time, especially during a recall because malfunctioning auto parts can be dangerous if not addressed. For that reason, we encourage customers to bring in vehicles that have had recalls on specific auto parts. We will ensure that your vehicle gets taken care of in the right way, and we will make sure that the auto part gets replaced in a timely fashion. We invite anyone who might have questions to fill out the form below. If you have questions about a specific recall, we will look at the VIN number to learn more about it.

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What Should I Do If There is a Recall for my Vehicle?

Repairs and Recalls

Knowing how to respond to a recalled vehicle can make a big difference. First, we implore you not to panic because this normally gets solved without too much of an ordeal. The first thing that you should do is to call our dealership and speak with our representatives. We will help to get you back on the road relatively quickly. When you schedule an appointment, we will look into the information given to figure out how to best proceed. In some cases, automakers will do a recall on a more critical component where the safety could be impacted if you ignore it. In those cases, you shouldn't hesitate for a minute in taking your car back into us.

The biggest benefit of going through us is that we will resolve your problem quickly so that you can get back on the road. No one wants to deal with a recall, but no matter what brand you get, there's always a chance that the automaker will have to do a recall. If this happens to be for one of the more critical components, you want to handle your business as quickly as possible.

Do I Have to Pay for Recall Repairs?

Diagnostics and Repairs

In most cases, the manufacturer will take care of the repairs for you because it was their fault that the auto parts were incorrectly made. We must take the time to emphasize how the additional repairs found outside the recall will normally not get covered unless they were related to the recall. However, your biggest concern should be getting this in as soon as possible because safety should always be one of your biggest priorities. That's a top concern at our dealership. We understand how with many of the recalls will come a steady flow of questions. You need someone there who can address these concerns. We're more than happy to answer your questions and give you recommendations and feedback.

If you have a Ford that has been recalled for some reason, we invite you to contact us as soon as possible. Especially if the component being recalled is critical to your safety, it can have a huge negative impact on you if you don't respond. We also understand how recalls will come with many questions that customers want to have answered. The staff at our dealership are standing by and prepared to answer any questions that you might have.

Contact

Grand Prairie Ford

701 E Palace Pkwy
Directions Grand Prairie, TX 75050

  • Phone: 844-880-3588

Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 7:00AM - 4:00PM
  • Sunday Closed
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